At CushySlot Casino, player welfare ranks as the highest priority. Gambling should remain an enjoyable leisure activity, never a source of financial stress or personal difficulty. This page outlines the tools, resources, and support available to every member.
Our Commitment to Safe Play
The casino operates under strict UK Gambling Commission regulations, which mandate comprehensive player protection measures. Beyond regulatory compliance, genuine care for customer wellbeing drives every policy decision.
Core principles include:
- Prevention - Tools to stop problems before they start
- Intervention - Support when warning signs appear
- Protection - Safeguards for vulnerable individuals
- Education - Information to promote informed choices
Account Management Tools
Deposit Limits
Control spending by setting daily, weekly, or monthly deposit caps. These limits activate immediately when reduced but require a 24-hour cooling period for increases.
| Limit Type | Minimum | Maximum |
|---|---|---|
| Daily | £10 | No cap |
| Weekly | £50 | No cap |
| Monthly | £100 | No cap |
Loss Limits
Separate from deposit limits, loss limits halt play when losses reach specified thresholds. This provides additional protection beyond deposit controls.
Session Time Limits
Set reminders that alert you after playing for specified periods. Options range from 30 minutes to several hours. Reality checks display session duration and net results.
Wagering Limits
Control how much you stake per day, week, or month. These limits work independently from deposit restrictions, adding another layer of protection.
Self-Exclusion Options
Temporary Breaks
Need a short pause? Account cooling-off periods range from 24 hours to six weeks. During this time, login remains impossible, and marketing communications cease.
Long-Term Exclusion
For extended breaks, self-exclusion periods of six months to five years are available. Accounts remain closed throughout, with no early reversal possible.
GAMSTOP Registration
GAMSTOP provides free self-exclusion from all UK-licenced online gambling companies. A single registration blocks access across the entire regulated market. Visit the GAMSTOP service to register.
Recognising Problem Gambling
Warning signs that gambling may be becoming problematic:
- Spending more time or money than intended
- Chasing losses with larger bets
- Borrowing money to gamble
- Neglecting responsibilities or relationships
- Feeling irritable when not gambling
- Lying about gambling activity
- Gambling to escape problems or stress
Self-Assessment Questions
Consider these honestly:
- Do you gamble longer than planned?
- Have you hidden gambling activity from others?
- Has gambling caused financial difficulties?
- Do you feel restless when trying to stop?
- Have you tried to win back losses?
Answering yes to multiple questions suggests seeking support may benefit you.
Support Resources
National Gambling Helpline
Freephone: 0808 8020 133
Available 24 hours daily, staffed by trained advisors who understand gambling-related difficulties. Calls are confidential and free from UK landlines and mobiles.
GamCare
Email: help@gamcare.org.uk
Provides counselling, support forums, and practical advice for those affected by gambling. Services extend to family members and friends of gamblers.
Gamblers Anonymous UK
Fellowship meetings throughout the United Kingdom offer peer support from individuals who have experienced similar struggles. Meeting details available through their website.
BeGambleAware
Independent charity providing information and support. Resources include self-help materials, treatment directories, and family guidance.
Protecting Minors
Gambling is strictly for those aged 18 and over. Robust age verification prevents underage access, but parental controls provide additional protection for shared devices.
Recommended actions:
- Enable device parental controls
- Use content filtering software
- Keep payment details secure
- Discuss gambling risks with young people
Financial Guidance
Gambling should never be viewed as income. Consider these principles:
- Only gamble with disposable income
- Never borrow to fund gambling
- Set budgets before playing
- Accept losses as entertainment cost
- Withdraw winnings regularly
Organisations like StepChange provide free debt advice if gambling has caused financial difficulty.
Getting Help Today
Taking the first step toward addressing gambling concerns demonstrates strength, not weakness. Confidential support awaits through the resources listed above. The casino support team can also assist with activating protection tools at any time.
National Gambling Helpline: 0808 8020 133
GamCare Email: help@gamcare.org.uk