These Terms and Conditions govern the relationship between CushySlot Casino and all users of the platform. By creating an account, players confirm acceptance of these terms in their entirety.
General Provisions
Eligibility Requirements
To maintain an account, users must:
- Be at least 18 years of age
- Reside in a jurisdiction where online gambling is permitted
- Provide accurate personal information during registration
- Not be self-excluded from gambling services
- Not be acting on behalf of another person
Account Responsibilities
Players bear responsibility for maintaining account security. This includes:
- Keeping login credentials confidential
- Using strong, unique passwords
- Logging out from shared devices
- Reporting suspected unauthorised access immediately
One account per person, household, and IP address is permitted. Multiple accounts result in closure and fund forfeiture.
Financial Terms
Deposits
All deposits must originate from payment methods registered in the account holder’s name. Accepted currencies include British Pounds Sterling (GBP). Minimum and maximum deposit amounts vary by payment method.
| Payment Type | Processing Time | Minimum |
|---|---|---|
| Debit Cards | Instant | £10 |
| E-Wallets | Instant | £10 |
| Bank Transfer | 1-3 Days | £20 |
Withdrawals
Withdrawal requests undergo verification checks before processing. Standard processing times apply once verification completes:
- E-Wallets: Up to 24 hours
- Debit Cards: 1-3 business days
- Bank Transfers: 3-5 business days
Withdrawals return to the original deposit method where possible. Maximum withdrawal limits may apply based on account status and verification level.
Verification Requirements
Know Your Customer (KYC) procedures require document submission:
- Government-issued photo identification
- Proof of address dated within three months
- Payment method verification
Failure to complete verification within requested timeframes may result in account restrictions or closure.
Bonus Terms
General Conditions
All promotional offers carry specific terms including:
- Wagering requirements stating playthrough multiples
- Maximum bet limits during active bonuses
- Game contribution percentages toward wagering
- Validity periods after bonus activation
- Maximum cashout caps where applicable
Bonus Abuse
The casino reserves the right to void bonuses and associated winnings if abuse is detected. This includes but is not limited to:
- Opening multiple accounts
- Coordinated play with other users
- Exploiting technical errors
- Using prohibited strategies
Game Rules
Fairness and Randomness
All games utilise certified Random Number Generators (RNG) tested by independent auditors. Results cannot be predicted or manipulated by any party.
Malfunction Policy
In the event of game malfunction, affected rounds are void. Any bets placed during malfunctions are refunded. The message “Malfunction voids all pays and plays” applies universally.
Betting Limits
Minimum and maximum stakes vary by game. These limits display clearly within each title before play commences.
Intellectual Property
All content including logos, graphics, text, and software remains the property of CushySlot Casino or its licensors. Users may not reproduce, distribute, or create derivative works without express permission.
Limitation of Liability
The casino provides services on an “as available” basis. No guarantee of uninterrupted access is made. Liability for indirect, consequential, or incidental damages is excluded to the fullest extent permitted by law.
Dispute Resolution
Complaints Procedure
Disputes should first be raised with customer support. The casino commits to investigating complaints thoroughly and responding within reasonable timeframes.
Alternative Dispute Resolution
If internal resolution proves unsatisfactory, players may escalate to approved Alternative Dispute Resolution (ADR) providers. Details of appointed ADR services are available upon request.
Amendments
These terms may be updated periodically. Continued use following amendments constitutes acceptance. Material changes are communicated via email or site notification.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes fall under the exclusive jurisdiction of English courts.
Contact Information
For questions regarding these terms, contact customer support via the live chat feature or designated email channels.
By using CushySlot Casino services, players acknowledge reading, understanding, and agreeing to these Terms and Conditions.